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Payroll Service-TAX-consultancy Services

Payroll Customer Satisfaction Survey

  • HR Payroll Bangladesh
  • Payroll

Payroll Customer Satisfaction Survey

Payroll refers to the process by which employers pay their employees for their work during a certain period. It involves the calculation of wages or salaries, deducting applicable taxes and other contributions like health insurance or retirement savings, and distributing the remaining amount to the employee.

The payroll process also involves keeping accurate records and reporting to tax authorities. While payroll can be processed manually, most businesses use computerized systems or outsource the task to a payroll service provider or Professional Employer Organization (PEO) to ensure accuracy and compliance with labor laws and tax regulations.

How would you rank our company’s Payroll department’s professionalism?

Answer Choice Selections Response
Good 35 88.5%
Average 9 22.6%
Needs Improvement 4 02.8%
Unacceptable 0 0.01%
Exceptional 2 01.06%
Payroll Customer Satisfaction Survey

Answered 50, Skipped 0, Response Total 50

What are your thoughts on the customer service provided by our Payroll department?

Answer Choice Selections Response
Exceptional 5 1.5%
Average 11 9.6%
Good 40 82.8%
Unacceptable 1 0.01%
Needs Improvement 3 01.06%

Answered 50, Skipped 0, Response Total 50

How would you rank our Payroll staff’s ability to communicate?

Answer Choice Selections Response
Good 39 88.5%
Average 11 22.6%
Needs Improvement 0 0.1%
Unacceptable 0 0.0%
Exceptional 0 01.0%
Payroll-Customer-Satisfaction-Survey-3

Answered 50, Skipped 0, Response Total 50

How would you rank our Payroll staff’s ability to communicate?

Answer Choice Selections Response
Yes 50 88.5%
No 0 01.6%
Payroll Customer Satisfaction Survey 4

Answered 50, Skipped 0, Response Total 50

What was the reason for your most recent contact with the Payroll Department?

Answer Choice Selections Response
Direct Deposit 32 88.5%
Leave Report 5 12.6%
Manual Check

 

11 22.1%
Web Time Entry 1 01.0%
Other 1 01.0%
Payroll Customer Satisfaction Survey

How pleased are you with the information supplied and the simplicity with which you can navigate our website?

Answer Choice Selections Response
Very Satisfied 32 88.5%
Satisfied 5 6.0%
Neither Satisfied nor Dissatisfied

 

5 6.0%
Dissatisfied 0 01.0%
Very Dissatisfied 8 9.0%
Payroll Customer Satisfaction Survey

Answered 50, Skipped 0, Response Total 50

Please let us know how we may improve our services to the campus community, either in person or on our website.

HR Payroll Bangladesh