Integrated Facility Management Services
Facility management is the work of keeping a building fit for use and fit for inspection at the same time. PayrollBD runs cleaning, housekeeping, technical upkeep and supply for establishments in Bangladesh, works to the frequencies the Bangladesh Labour Act, 2006 sets, and leaves a dated record for each visit.
What Is Covered?
The service covers the work a building needs on a repeating calendar rather than the work it needs once. Cleaning, waste removal, lighting and fire-equipment checks, plant upkeep and consumable supply all sit inside that calendar, because each one is a duty the Act places on the establishment.
What stays with the occupier is the decision: what the building is used for, how many people work in it, and what budget the schedule runs on. PayrollBD performs the task and hands back the record.
Which Services Are Delivered?
Six service lines run under one contract and one schedule, so a building has a single point of accountability rather than six. Each panel below names what the line covers and the statutory duty it answers, and each one is priced and scoped separately inside the same written engagement.
Which Duties Does the Law Set?
The occupier of an establishment carries the duty, and a facility contract moves the work rather than the obligation. The Bangladesh Labour Act, 2006 names cleanliness, ventilation, waste disposal, lighting and fire precaution as things every establishment shall provide, so a schedule that does not name them is incomplete before it starts.
| Duty | What the Act requires | Source in the Act |
|---|---|---|
| Cleanliness | Kept clean and free from effluvia from any drain or privy | Section 51 |
| Ventilation and temperature | Fresh air circulated, temperature kept at reasonable comfort | Section 52(1) and 52(2) |
| Waste and effluent | Effective arrangements for disposal in every establishment | Section 54 |
| Lighting | Sufficient lighting where workers work or pass, natural or artificial | Section 57(1) |
| Fire precaution | Exit route, alternative staircase and fire equipment per floor | Section 62(1) |
The wording of each section is published by the Ministry of Law in the authentic English text of the Act.
How Often Must Each Task Run?
Two cleaning frequencies come straight from the statute and set the spine of every schedule. Sweeping is a daily duty and the work-room floor wash is a weekly one, so a round that skips either leaves the establishment short of section 51 no matter how the contract is worded.
| Task | Frequency under the Act | Provision |
|---|---|---|
| Sweep floors, staircases and passages | Daily | Section 51(a) |
| Wash every work-room floor | At least once every week | Section 51(b) |
| Check exits and fire equipment | Every scheduled round | Section 62(1) |
| Record lighting and ventilation | Every scheduled round | Sections 52 and 57 |
Where an Inspector asks when a task last ran, the answer comes from the signed round sheet rather than from an estimate.
How Does the Handover Run?
Handover runs in five stages, and each one closes with a document the occupier can point to. Nothing moves to the next stage until the record from the last one exists, so a gap shows on the day it happens rather than at the next inspection.
- 1Site survey. Every area is walked and measured, and the current condition of floors, fittings, exits and plant is written down before anything is agreed.
- 2Schedule build. Each task is set against the frequency the Act requires, then against the frequency the building needs, and the higher of the two is written in.
- 3Written quotation. The schedule is priced line by line and issued as a quotation naming scope, frequency and the records each line produces, with nothing outside it charged.
- 4Team and induction. Staff are assigned to named areas, issued the colour-coded tool set, and inducted on the exits and equipment before the first round.
- 5Live rounds and review. Rounds run to the schedule, sheets are signed at each round, and a booked review reads the log against the schedule.
The same five stages apply where the scope is a single site or a portfolio handled under business process outsourcing.
Why One Provider?
One provider means one schedule, one log and one signature, which is what an inspection actually asks for. Split the same building across cleaning, technical and supply contractors and the record splits with it, so the occupier has to assemble the answer from three sources under time pressure.
- One schedule. Every task sits on the same calendar, so nothing falls between two contracts.
- One log. Rounds, defects and closures are recorded in a single sheet per site.
- One review. A booked review reads the whole building rather than one trade at a time.
- One quotation. Scope and frequency are priced together, so a change is repriced once.
Self-delivery is what makes that possible. Directly employed teams, our own supervision and our own consumable supply mean the quality of a round is controlled rather than subcontracted, and a change to the schedule reaches the floor the same week. Site teams are engaged and paid through the same route as our contractor payroll services, so the wage record sits beside the round sheet.
A change of use, a new floor or a later shift pattern all move the schedule. One provider reprices the whole building at once, instead of three contractors repricing three slices of it. The lines below are delivered under the one contract, and each is scoped separately inside it.
- Property maintenance
- Mechanical and electrical upkeep
- Environment, health and safety
- Energy and consumable management
What Records Does It Produce?
Each stage of the contract leaves a document behind, and that set of documents is what an occupier actually receives. The list below names the record types PayrollBD keeps for a site in Bangladesh, and each one is released in full when the contract ends.
- Site surveyThe opening condition record for every area, dated and signed before the first round.
- Round sheetThe signed sheet showing which task ran on which date, against the frequency section 51 sets.
- Defect logEvery fault raised, the date it was raised and the date it was closed, held per site.
- Audit reportThe electrical and thermal audit naming circuit, reading and action, with the exit and equipment check beside it.
- Supply countThe consumable count taken at each visit, which is what triggers the next delivery.
Every sheet above is produced for the Inspector appointed by the Department of Inspection for Factories and Establishments, which is the office section 62 names as the party a means-of-exit failure is answered to. Reviewed by Eicra Binte Islam
What Do Clients Ask?
Six questions come up in almost every first conversation about handing a building to a facility contractor. The answers below state the position first and the reason second. They include the one limit an occupier should know before signing, whether the site is an office, a plant or a mixed-use block under project management services.
How fast does onboarding run?
The site survey is booked within one working day of the request, and the written quotation follows the survey rather than preceding it. Teams start once the schedule is signed and the induction on exits and equipment is complete, because a round cannot be recorded against a schedule that does not exist yet. Nothing is charged before the quotation is accepted in writing.
How fast is an emergency call?
An emergency call is attended ahead of the scheduled round. The contract names which faults count as one: a failed exit route, a lighting failure in a working area, a water ingress, or a security lock. Each of those maps to a duty in the Act rather than to a preference, which is why they sit at the front of the queue. Every attendance is logged with the time it was raised and the time it was cleared.
How is the engagement scoped?
Scope is set by the site survey, not by an estimate of hours. Each area is measured. Each task is set against the frequency the Bangladesh Labour Act, 2006 requires and the frequency the building needs, and the higher of the two is written into the schedule. That schedule is then issued as a written quotation naming every line and the record it produces, so anything outside the list is quoted again before it is done.
How is progress monitored?
Progress is monitored from the round sheet and the defect log rather than from a status call. Each round is signed at the point it finishes, each defect carries the date it was raised and the date it was closed, and the two are read together at a booked review. An occupier can ask for either record at any time, because they are kept per site rather than batched at the end of a period.
How do I report a fault?
A fault is reported by call, email or message to the named site supervisor, and it enters the defect log at the moment it is received. The log records who raised it, when, and what was done, so the closing entry can be checked against the opening one. The same route handles a scheduled request and an emergency, and the contract decides which queue it joins.
Do you cover special events?
Yes, event cover is scheduled as an addition to the standing contract, with its own round sheet and its own supervisor. The team works the same colour-coded method and records the same way, so the event does not create a gap in the site record. Here is the honest limit: an event needing a licence, a permit or a regulator approval is not covered, because that consent belongs to the occupier and cannot be delegated to a contractor.